Privacy Policy
PRIVACY POLICY SUMMARY
The present document refers to the Privacy Policy related to the present website (also referred as “the company”, the “website” or “we”). This document holds every information and provisions required by law regarding the collection and processing of your personal data. Therefore we endorse you to read them carefully. For any question regarding this policy, you may contact us via the methods stated above.
Browsing through grandmasterpalacerhodes.gr and using the services offered, we assume that you agree to this Privacy Policy.
WHAT PERSONAL DATA MEANS
Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
WHAT DATA PROCESSING MEANS
Data processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
DATA CONTROLLER
Data controller for the personal data mentioned in the present policy is the above mention legal entity. It is the legal person which determines the purposes and means of the processing of personal data. For any issue related to the process of your personal data you should contact the data controller with the above mentioned means.
COLLECTING AND PROCESSING YOUR PERSONAL DATA
When browsing the site, personal data is not collected, except for what is mentioned in the “cookies” section. As far as the use of the services described on grandmasterpalacerhodes.gr, it is necessary to collect and process your personal data in accordance with the following terms:
COLLECTION METHOD
Your data is collected though the methods provided in grandmasterpalacerhodes.gr, including contacting or subscribing to our newsletter list.
PURPOSE OF PROCESSING
The purpose of data processing is:
- The ability to fulfill our contractual obligations.
- The ability to communicate with you through the use of electronic forms, emails and any other appropriate means, and to receive newsletters, promotions and offers (provided that you consent).
COLLECTABLE DATA
The personal data we may process is:
- Name and surname
- Address
- Contact Information
PROTECTION OF YOUR DATA
Your above mentioned data will not be at any way willingly disclosed by transmission, dissemination or otherwise made available to third parties unless specifically mentioned above. We take every relevant measures to prevent breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed. These measures may include SSL connection, encryption, secured servers etc.
LAWFULNESS OF PROCESSING
The lawfulness of the processing is the consent of the data subject.
DURATION OF THE PROCESSING
Emails that are retained for communication purposes (newsletters, offers etc.) are kept indefinitely until you request them to be deleted.
CATEGORIES OF RECIPIENTS
The data is processed by the company as stated above. However, for the purposes of its proper operation and its future improvement, the company reserves the right to transmit the data to third party persons legal or natural, that are related to the operation of the service:
(a) a communications company on the provision of service updates.
(b) executives and associates of the company responsible for the proper provision of the service.
(c) Accounting services
MINORS DATA
Under grandmasterpalacerhodes.gr we do not collect minors data. However, it is impossible to know who access and uses grandmasterpalacerhodes.gr, therefore we encourage the parents to contact us if they notice any such activity by minors in order to delete their data. It is mentioned that before you receive a service as a minor, the personal data of name and surename will be collected by us, with the consent of your patron/parents.
UNSUBSCRIPTION
In case that you receive newsletters from us (regarding informational or promotional content) and you wish not to receive any more, you have the ability to unsubscribe. You can do it by pressing the “unsubscribe” button at the bottom of the newsletter.
RIGHTS OF THE DATA SUBJECT
According to the legislation you have the following rights regarding your personal data:
- Right of access: You can access and/or receive a copy of your personal data after request. You have to obtain from us confirmation as to whether or not personal information concerning you is processed and access to the personal information.
- Right to rectification: You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
- Right to erasure (right to be forgotten): Under certain conditions required by the law, you have the right to obtain from us the erasure of personal data concerning him or her without undue delay.
- Right to restriction of processing Under conditions required by the law, you have the right to obtain from us restriction of processing of your personal data.
- Right to data portability. You have the right to receive the personal data concerning you, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us.
- Right to object: You have the right to object to the processing of your data on grounds relating to your particular situation.
- Right to complain: If you believe that there is a violation of your rights, regarding your personal data you can file a complaint to the Greek Data Protection Authority (http://www.dpa.gr/), or any other competent authority.
In order to exercise your above mentioned rights please contact us at tickets@grandmasterpalacerhodes.gr
The above, are considered as information to be provided to the data subject according to art. 13 of the GDPR.
Cookie Policy
Grandmasterpalacerhodes.gr uses cookies. A cookie is a small text file that is stored by your browser, and allows it to remember information between web pages and browser sessions. We use a series of “first party” cookies – generated and used by our website. There are also some “third party” cookies on our website but they belong to by third parties. This way your browser remembers some of the information regarding your activity in our website. They also help us to understand users’ behavior in our website, which means we can make the experience better for you.
Cookies can only store text, which is always anonymous. We do not store personal information through cookies.
WHAT ARE COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
HOW DO WE USE COOKIES
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. More specifically we use the following cookies:
- Essential Cookies: Essential cookies are a website’s basic form of memory, used to store the preferences selected by users on a given site. They are essential to the website’s functionality and cannot be disabled. These cookies cannot identify you as a person.
- Performance and functionality Cookies: These cookies are used to enhance the performance and functionality of the website. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
- They are not essential but affect the experience of the website. These cookies cannot identify you as a person.
- Analytics and customization: Analytics and customization cookies track your activity so we can better understand how our website is accessed and used. These cookies cannot identify you as a person.
- Advertising – Advertising cookies are used to customize your ad experience on a website. These are third party cookies and we do not have access to these information.
- Social networking – Social networking cookies allow you to share content on social media platforms and help link activity between the website and third-party sharing platforms. These are third party cookies and we do not have access to these information.
HOW TO CONTROL COOKIES
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. To learn more about cookies usage in a certain browser you can visit the following links:
These terms have been drafted in 11/11/2025